SFXConnect Pty Ltd
Effective Date: 27 February 2025
SFXConnect Pty Ltd (“SFXConnect”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
By using sfxconnect.com (“Website”) or our services, you agree to the terms of this Privacy Policy
We may collect the following types of information:
Full name
Email address
Phone number
Company name
Job title
Billing and payment information
Government identifiers where required for compliance (if applicable)
IP address
Browser type
Device information
Cookies and analytics data
Pages visited and interaction data
Where we provide software, integration, cloud or consulting services, we may process data on behalf of our clients. In such cases, we act as a data processor and the client remains the data controller.
We collect information when you:
Visit our website
Submit a contact form
Subscribe to communications
Engage us for services
Participate in meetings or events
Communicate with us by email, phone or social media
We may also collect information from third-party providers such as CRM systems, analytics platforms, and cloud service providers.
We use personal information to:
Provide and manage our services
Respond to enquiries
Deliver consulting, integration or cloud solutions
Improve our website and services
Send service updates or marketing communications (where consent is provided)
Comply with legal and regulatory obligations
We may disclose personal information to:
Employees and contractors
Cloud hosting providers
Professional advisers (legal, accounting)
Government authorities where legally required
Technology partners involved in delivering solutions
We do not sell personal information to third parties.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures include:
Encrypted data transmission (HTTPS)
Access controls and role-based permissions
Secure cloud hosting environments
Regular system monitoring
Where cloud services are used, data may be stored in Australia or overseas data centres depending on the solution architecture.
If personal information is transferred outside Australia, we take reasonable steps to ensure overseas recipients handle data in accordance with Australian privacy standards.
We use cookies and similar technologies to:
Analyse website traffic
Improve user experience
Measure marketing effectiveness
You may disable cookies through your browser settings; however, some website functionality may be affected.
You may request access to, or correction of, your personal information by contacting us using the details below.
We will respond within a reasonable timeframe as required under the Privacy Act 1988.
We may send you marketing communications where you have opted in.
You can unsubscribe at any time using the link provided in our communications.
We retain personal information only as long as necessary to:
Fulfil the purpose for which it was collected
Comply with legal and regulatory requirements
Resolve disputes
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
If you believe we have breached your privacy rights, you may contact us.
If you are not satisfied with our response, you may contact the:
Office of the Australian Information Commissioner
Website: https://www.oaic.gov.au
Cloud Riverdale Pty Ltd
SFXConnect
Email: support@sfxconnect.com
Website: https://www.sfxconnect.com
Australia
We may update this Privacy Policy from time to time. The latest version will always be available on our website