Sometimes you can get a lot more than you ask for.  A company providing outsourced sales teams for pharmaceutical, research, not for profit, university and healthcare organisations reached out to us. They were looking for a solution to allocate sales territories and simplify the logging of sales calls.  They were hoping for a 15% reduction in their total cost of ownership (TCO).

We started by understanding their business strategy, analysing a portfolio of more than 20,000 doctors nationwide, and creating an IT roadmap. Eventually, we provided a 25% reduction in TCO.

The solution does the following:

• Maintain a database of Practices, Practitioners, Institutions and Pharmacies
• Manage affiliations between Practitioners and Institutions
• Allocate Accounts based on territories to Sales Reps.
• Record calls based on Single Attendee and Multiple Attendee with create New Contract
• Record Call objectives and next call objective with next call date, profiling questions, Key Messages captured on Call Recording
• Allocate KPIs to reps ex: visits/day, doctor coverage per month
• Manage Sample Inventory, Samples and Promotional Material Left
• Provide Expense management for Reps with Approval process
• Provide a Mobile Call logging system

Check us out on http://www.cloudriverdale.com.au